PacBell Technology
Services Group



Technical Publications
& Documentation Management Group

Home Page

(510) 901-7846

Meet
Docman!


It's All About Communication

Actually, it's all about formal communication -- well written, accurate, concise, timely, and consistent.

E-mails, memos and notes on colored sticky pads work wonderfully well for informal information exchange. However, few have the time or inclination to create and manage the reams of formal documentation required by large projects.

Enter the Technical Publications and Documentation Management Group. Tech Pubs is at your service.

Give us a call at (510) 901-7846, or drop us a line. How can we help you today?



Site Map

What We Do

In a word (or three): We write well. We apply consistent formatting and styles to all your project documentation, including Requirements, Specifications, User Guides, Manuals, Functional References, Test Plans, Pocket Guides, Presentations, Process Flow Diagrams, Meeting Records, even Web Pages. You name it. If you need it written, Tech Pubs can help you write it. More on what we do inside.

How We Do It

Completing the Document Request Form is the first step in the Document Development Life Cycle. An overview of the DDLC illustrates the steps involved in the documentation development process, and clarifies the roles and responsibilities of you and your assigned Tech Writer during each stage of the process. Documents are stored in the Saros Document Management System. The Saros DMS ensures accuracy, manageability and security while providing enterprise-wide access to legacy documents through the Pacific Bell intranet. Search the Data Warehouse Document Library for electronic copies of legacy documentats associated with Pacific Bell's Financial Data Warehouse.

Who We Are

The Technical Publications Group is a dedicated Team of Professional Writers, Editors and Documentation Management Specialists. The team is well qualified by academic training and experience to assist you at every stage of your document's life cycle, from initial conception, through design, development, review, sign-off, distribution and posting to the document management system.

Tools and
Resources

Here you will find links to tools and resources that will assist you in producing your document. We provide links to Pacific Bell Intranet Resources, On-Line Reference Materials, and Related Web Sites.




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Page Design and Construction by: James R. Ziegler
Technical Publications Group
Last Update: 03/01/97
Copyright © 1997 Pacific Bell.