Technical Publications Group: Meet Your Team

PacBell Technology
Services Group



Technical Publications
& Documentation Management Group

Meet Your Team

Carol Lemke, Ph. D.
Jeanna Brushwood
June Parr
Paulette Sugg
James R. Ziegler, Ph. D.
Our Mascot,
Docman!



Profile for: Carol Lemke, Ph. D.

Position:
Document Management System Project Manager
Technical Publications Team Leader
Senior Technical Writer
Employment Status:
Contractor
Major Skill Sets:
Information Systems Technology (Assessment, Acquisition, Implementation)
Project Management
Marketing Communications and Public Relations
Team Building
Technical Writing, Training, On-line Publishing
Website/Intranet Design and Development
Software:
Applications Software
  • FrameMaker; PageMaker; Visio; MS Word, PowerPoint, Project, Excel; WordPerfect; MacIntosh Software; BASISplus (UNIX), Desktop, WEBserver; MacroMedia Authorware; UNIX ex, ed, vi; HP Basic; ABC Flowcharter
Databases
  • Sybase, MS SQL Server, Informix, Oracle, RDBMS
Hardware:
Sun, HP, Apple, PCs running DOS/Windows and NT 3.5 & 4.0; IBM (MVS), DEC; Qume; Fortune; Wang; VAX; ADS Viewpoint
Languages & Development Tools:
SQL, Tcl, C/C++, HTML, SGML, Visual Basic, DoctoHelp, QAPartner
Technical Training:
QA Partner 1997
Client/Server Architectural Design 1996
Sybase SQL 1996
Introduction to Tcl 1996
Project Management Tools and Methodologies 1996
Database Design and Administration for BASISplus 1996
System Administration for BASISplus 1996
Scopus Customer Service Solutions 1996
Implementing Solutions with ScopusWorks 1996
Scopus Applications Programming Interfaces 1996
Introduction to C Programming
Projects & Teams:
Primary Interface to Data Warehouse Team Leaders and Managers
Professional Interests & Expertise:
Senior Management
Policies, Procedures, Standards, and Methodology Development and Training
Software Development Life Cycle (SDLC) and Document Development Life Cycle (DDLC) Analysis and Design
Document Management Systems Analysis, User Requirements Evaluation, Selection, Design, Configuration, Implementation, and Testing
Project Administration
Process Analysis and Re-engineering
Industry Experience:
Academic, Banking & Finance, Business & Career Development, Computers, Engineering, Human Resources, International Executive Training, Manufacturing, Real Estate, R & D, Software Development, Telecommunications
Phone:
(510) 901-7846
Pager:
None
E-Mail:
c4lemke@pacbell.com
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Profile for: Jeanna Brushwood

Position:
Technical Writer
Employment Status:
Contractor
Major Skill Sets:
Interviewing Skills
Technical Writing and Editing
Training
Computer Skills: Word, Excel, PowerPoint, Visio, FrameMaker
Projects & Teams:
Primary Assignment -- POST Team, All Hands, Steering Committee
Additional Assignments -- Baseline Document, Athena Data Warehouse Study
Professional Interests & Expertise:
Camera ready copy such as articles, manuals, etc.
Graphics and Design
Document Management System Implementation/Maintenance
Authoring, Technical Writing, Editing & Publishing
Forms Design
Internet Research
Industry Experience:
Academic and Engineering
Utility Industry Experience (Pac Bell, PG&E, AT&T)
Phone:
(510) 901-7845
Pager:
None
E-Mail:
j4mbrus@pacbell.com
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Profile for: June Parr

Position:
Technical Writer
Employment Status:
Pacific Bell Employee
Major Skill Sets:
End User and Technical Systems Documentation
Document Management Systems Support -- Saros
Policies and Procedures Documentation
Online Help
Quick Reference Materials
Graphics Design and Artwork
Marketing and Proposals Writing
Training Materials
Software: Word, Excel, PowerPoint, Access, Visio, Corel Draw, ABC Flow, Micrografx Designer, PageMaker, FrameMaker, MS Project
Systems: VM, MVX, MacIntosh, Windows 3.1/WFW3.11/Win95/NT4.0
Projects & Teams:
Primary Assignment: Data Aquisition and Meta Data Teams
Additional Assignments -- Ad hoc Technical Writing Assignments
Professional Interests & Expertise:
Document Life Cycle Management
Complex Document Construction
Artwork -- Flow Charts, Presentations, Graphic Layouts
Industry Experience:
Telecommunications, Transportation, Banking, Insurance, Disaster Recovery
Phone:
(510) 824-6098
Pager:
None
E-Mail:
jmparr@pacbell.com
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Profile for: Paulette Sugg

Position:
Senior Technical Writer
Employment Status:
Contractor
Major Skill Sets:
Business, Process and Methods Analysis, Facilitation and Re-engineering
End User and Technical System Documentation
Policies and Procedures Documentation
Online Help
Quick Reference Materials
Marketing and Proposals Writing
Training Materials
Project Management
Software Systems Testing
Software: Word, Excel, PowerPoint, Visio, FrameMaker, MS Project
Systems: VM, Unix, MacIntosh, Windows 3.1/WFW3.11/Win95/NT4.0, Oracle
Projects & Teams:
Primary Assignment -- Data Warehouse Program Office
Additional Assignments -- Ad hoc Technical Writing Assignments
Professional Interests & Expertise:
Project Management
Process Re-engineering
Industry Experience:
Finance and Banking, Human Resources, Marketing, Research, Telecommunications
Phone:
(510) 823-9325
Pager:
None
E-Mail:
p4psugg@pacbell.com
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Profile for: James R. Ziegler, Ph. D.

Position:
Technical Writer
Employment Status:
Contractor
Major Skill Sets:
Technical Writing -- FrameMaker, Word, Excel
Graphics Support -- Corel Draw, Hijaak, Powerpoint
Document Management Systems Support -- Saros
Web Site Support -- Site Design, Page Layout, HTML
Projects & Teams:
Primary Assignment -- Architecture Team
Additional Assignments -- Posting Documents to the Web
Professional Interests & Expertise:
Project Administration
Document Management System Design and Maintainance
Internet/Intranet Support -- Web Site Design
Authoring, Technical Writing, Editing and Publishing
Industry Experience:
Academics, Scientific Research, Telecommunications, Insurance, Health Care, Recruiting, Marketing
Phone:
(510) 867-8530
Pager:
(510) 734-2560
E-Mail:
j4rzieg@pacbell.com
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Technical Publications Group
Last Update: 03/01/97
Copyright © 1997 Pacific Bell.